Personalised Room Service at Epworth Geelong
Geelong’s new Epworth Hospital has dramatically redesigned how hospitals supply meals to patients, taking on a personalised, world-class approach.
Hospitality services manager Alan Kurrle led the implementation of the system, which allows patients to order at any time between 7am-9pm and caters to dietary restrictions. “[Room service meals at hospitals are] quite a big thing in America,” he says. “The difference is that in America a lot of their food is diner-style fast food, which isn’t going to cut it here in Australia.”
The concept caught the attention of Epworth Richmond hospital’s head chef, Paul Hayes, and hospitality services manager, Andrea Hunter, a few years back. Soon after, Kurrle came on board and the idea started to become a reality.
Photo top: Alan Kurrle (centre), Hospitality Services Manager Epworth Geelong and his team.
Story courtesy FM magazine website.
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