Welcome to Victoria's First Class Emergency Departments

November 20, 2018| Epworth News /

A visit to an emergency department (ED) can be frightening and is usually the result of an unexpected and sometimes traumatic event. Let’s face it. No one wants to call 000 or to drive through traffic when someone is very unwell.

So it’s reassuring to know that Epworth is home to two exceptional emergency departments that are fast, easily accessed, superbly equipped and staffed by highly skilled professionals.

The ED at Epworth Richmond treats more patients than any other private ED in Victoria, while demand for Epworth Geelong’s ED is growing.

If you arrive with serious injuries or in need of emergency treatment, you can be sure you are in safe hands.

Across Victoria, demand for emergency care is increasing, and Epworth provides an essential service to more than 29,000 people each year, 24 hours a day, seven days a week.

Dr Ron Sultana is the Director of Emergency Medicine at Richmond and is proud of the services his team offers.

Just like major public emergency departments, Epworth features fast-track and resuscitation services as well as on-site x-ray and CT scanning.
I am surrounded by highly skilled professionals in cardiac and stroke care and 24/7 on-call specialists.
— Dr Ron Sultana, Director of Emergency Medicine, Epworth HealthCare

“If you think you need emergency assistance, please call 000,” Dr Sultana says.

“But whether you come to us via ambulance or use your own transport, please know dedicated professionals will meet you and there will be a fast, organised response.”

If you’re preparing to visit an emergency department, you can check the Epworth’s up to date wait times on our website here.

When arriving at one of our EDs, a triage nurse will meet you, take a brief history and will perform an examination. Once assessed, you will be seen by nurses and doctors who will conduct investigations and offer a diagnosis.

If you have an acute, but easily treated injury, you may be offered a fast-track treatment chair, ensuring you are treated without delay.

“However, if necessary, you may be admitted to a ward at Epworth.”

Epworth is a private not-for-profit hospital with charitable status. As with all private EDs, there will be out-of-pocket costs associated with your treatment, and we try to keep these to a minimum. Please know that the fees contribute to the efficient running of the department, ensuring a premium service.

A significant feature of Epworth ED’s is the reduced waiting time for patients. Also, following treatment, patient satisfaction scores are consistently above 90 points (out of 100).

By regularly checking-in on patient satisfaction, we can improve service delivery to ensure we are offering the best in treatment, pain management, and discharge home.
— Dr Ron Sultana, Director of Emergency Medicine, Epworth HealthCare

Experienced team members in our EDs are involved in teaching and research programs, ensuring our team remain at the forefront of the latest medical treatments, while sharing their knowledge with others. We’re accredited for emergency training by the Australasian College for Emergency Medicine.

A visit to an emergency department is not a great way to spend your time. But if you need us, we’re here waiting for you, and we’ll do our best to offer world-class care.
— Dr Ron Sultana, Director of Emergency Medicine, Epworth HealthCare

Epworth HealthCare provides emergency department services in Geelong (8am – midnight, seven days) and Richmond (24/7).



Join the conversation on The Village

December 10, 2018| Epworth News/

Hospital's Towering Addition

Demolition has started to make way for a 14-storey tower to be built next to the main part of the hospital to house an emergency department and a traditional Chinese medicine department.

December 6, 2018| Our Community/

Barb and Her Handmade Goodies

Barb Heskey formed the first Friends of Freemasons Auxiliary in 2013 to raise funds from the Freemasons hospital. Since then she has raised over $17,000 which has gone a long way to improve the maternity unit at Epworth Freemasons.

December 4, 2018| Epworth News/

Extra Special Christmas Lunch for Cardiac Patients

The 2018 HeartSmart Christmas Lunch at Leonda on the Yarra was extra special with Tour de France cyclist, Matt Keenan acting as MC and a family sharing their personal story of a 'chain of survival'.

December 2, 2018| Health and Wellbeing/

Tips to Stay Safe at Festivals This Summer

Summer not only marks the return of great weather, long nights and stunning beach days in Victoria—it’s also festival season. Music, art, culture and food abound as a range of festivals kick off around the state. To help you have a safe and productive festival season this year, follow these tips.

December 1, 2018| Our Community/

Marvellous Swimming Spots Within Cooee of Melbourne

How good is it to feel childlike joy when plunging into the water on a sunny day? Such a simple pleasure brings deep happiness – a rare treat for those of us wrangling life’s daily chores. Add a few waves and a friend or two, and we can feel something close to bliss.

In a bid to shake ourselves out of a rut of responsibility, we hereby present Melbourne’s coolest swimming spots!